Inside Sales and Support Specialist

As an Inside Sales and Support Specialist you will work directly with Outside Account Executives, OEM partners (HPE, HPI, Dell/EMC, VMware, Cisco, etc) as well as interact with customers.

Responsibilities will include:
• Creating quotes with internal CRM.
• Build basic configurations with select OEM’s (HPE, Dell/EMC) ***advanced configurations will be provided by TGS Solution Architects
• Registering and managing OEM opportunities
• Provide outstanding customer service
• Participate in account manager’s quarterly business reviews and be able to communicate about activities that you are involved with. Able to back-up other areas within the TGS Team.

Required Skills
• Oral Communications - Speaks clearly and persuasively in positive and negative situations; respond well to questions; demonstrates group presentation skills and participates in meetings.
• Written Communications - Writes clearly and informatively, edits work for spelling and grammar; presents numerical and statistical data effectively and is able to read and interpret written information.
• Customer Service - Responds promptly and courteously to internal and external customers’ requests for service and assistance; manages difficult or emotional customer situations to resolution.
• Strategic Thinking - Develops strategies to achieve organizational goals; analyzes market and competition; identifies external threats and opportunities and adapts strategy to changing conditions.
• Planning and organization - prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets independent goals and objectives; organizes their tasks
• Seeks training through OEM’s portals to achieve certifications and knowledgebase.
• Adaptability - Adapts to changes in the work environment; manages competing demands; able to deal with frequent change, delays, or unexpected events.
• Detail & Task Oriented - Ability to manage and follow through on multiple tasks, items and communications in a timely manner.
• Independent Worker - Ability to resolve issues utilizing computer skills and resources without the aid of others in a timely manner.

To apply, please send your resume to careers@tgs-mtc.com