Managed IT Services

Unlock Your Business Potential with Strategic IT Solution

At Technology Group Solutions (TGS), we believe IT can be more than just a support function; it’s a strategic asset. Our managed IT services help businesses transform their infrastructure into a competitive advantage, driving growth and aligning technology with your business goals. Partner with us to experience world-class customer service, responsive support, and transparent communication that creates lasting, strategic relationships.

Comprehensive Managed IT Services

Our Managed Services handle your IT from end to end, ensuring smooth operations, enhanced security, and peak performance. We manage the details, so you can focus on what matters: growing your business.

Core Services

  • Support Desk: Get reliable, fast support for ongoing management and troubleshooting, keeping your IT systems running smoothly.
  • Desktop Management: Secure, update, and optimize all endpoints, ensuring your devices are always ready for action.
  • User Support: Immediate support for end-users, keeping technical issues at bay and productivity on track.
  • Network Device Management: Continuous monitoring and proactive maintenance to ensure stable connectivity and minimize downtime.
  • User Account Management: Centralized control over user access, permissions, and security protocols.
  • Productivity Suite Management: Streamline and enhance your office productivity tools for maximum efficiency.
  • Strategic IT Planning & Account Management: With dedicated account managers, we align your IT strategy with your business goals, providing continuous support and expertise for long-term success.
  • Technical Alignment: Regular reviews and proactive assessments to ensure your IT setup fully supports your business objectives, helping you stay ahead with proactive planning and strategic guidance.

Advanced Security Solutions

Security is at the heart of our services, protecting your business from evolving cyber threats. We offer comprehensive security features designed to safeguard your digital assets:

  • Multi-Factor Authentication (MFA): Strengthen login security with multi-layered verification.
  • Single Sign-On (SSO): Simplify user access across applications with secure, single-click login.
  • Mobile Device Management (MDM): Manage and secure all mobile devices in your organization.
  • Password Management: Centralized password security to reduce risk.
  • Productivity Suite Backups: Regular backups to secure your essential business data.
  • Email Protection: Shield your email from phishing, malware, and spam threats.
  • Virus/Malware Protection: Proactive protection against viruses, malware, and other cyber threats.
  • Security Awareness Training: Empower your team with training to recognize and prevent security threats.

Additional Value & Peace of Mind

We go beyond core services and security, offering added value that brings you peace of mind:

  • Disaster Recovery with Datto BCDR Device: Protect your data and systems with reliable backup and disaster recovery solutions.
  • Warranties: Long-term protection for your IT investments.
  • Recycling Services: Eco-friendly recycling for outdated technology, reducing your environmental footprint.
  • Vetted Industry Partners: Access to a network of trusted partners for specialized services, ensuring tailored solutions that meet your unique needs.
  • Vendor Management Services: We manage key technology vendors for seamless integration, allowing you to focus on your business while we handle the technical details.

Explore how TGS can transform your IT into a strategic advantage. Contact us today to learn more about our Managed IT Services.